Returns & Refund Policy

We value your experience and want you to feel confident in every purchase. Please review our policy below, which outlines how we handle returns and concerns for both digital products and physical merchandise.

Digital Products (Ebooks, Guides, & Downloads)

• All digital products, including ebooks, guides, and downloadable resources, are final sale due to their immediate, accessible nature.

• Once purchased, these items cannot be returned, exchanged, or refunded.

• If you experience any technical issues accessing your digital product or have questions about your purchase, please don’t hesitate to contact us. You can also send in a review, question, or concern, we value your feedback and will do our best to support you.

Apparel & Merchandise (Hoodies, Sweatshirts, etc.)

• Our apparel items are fulfilled and shipped through our dropshipping partner, Printful. As such, their return and refund guidelines apply to all merchandise orders.

• Defective, Damaged, or Misprinted Items

  • Any claims for misprinted, damaged, or defective items must be submitted within 30 days after the product has been received.

  • For packages lost in transit, claims must be submitted no later than 30 days after the estimated delivery date.

  • If an error is confirmed on Printful’s part, the cost of replacement or refund will be covered at their expense.

• Reporting a Problem

  • If you notice any issue with your order, please submit a problem report with clear photos and a brief description of the issue.

• Returns & Address

  • The return address is automatically set to the Printful facility.

  • When Printful receives a returned shipment, an automated email notification will be sent to you.

• Unclaimed returns are donated to charity after 30 days.

  • If an incorrect address is provided, you will be responsible for reshipment costs after confirming an updated address.

  • Shipments that go unclaimed are also returned to Printful and will require payment for reshipment.

  • Please note that Printful does not accept returns of sealed goods (e.g., face masks) for hygiene reasons.

• Buyer’s Remorse & Size Exchanges

  • Except for customers residing in Brazil (per local consumer law), we do not offer refunds or exchanges for buyer’s remorse or sizing issues.

  • If you wish to offer an exchange or size replacement, a new order will need to be placed at your own expense.

• EU Consumers

  • Under Articles 16(c) and 16(e) of Directive 2011/83/EU, the right of withdrawal does not apply to:

  • Goods made to a customer’s specifications or clearly personalized.

  • Sealed goods unsealed after delivery and unsuitable for return due to hygiene reasons.

  • Printful reserves the right to refuse returns at its sole discretion in these cases.